Consumer Rights

Leading expertise in consumer protection

We are recognized as one of the leading law firms in Serbia for matters involving consumer rights. Our team represents individuals and consumer groups in disputes with banks, telecom operators, utility companies, and retailers. From challenging unfair contractual clauses to seeking redress for deceptive practices, we provide assertive and strategic legal support tailored to protect the rights of consumers in every sector.

Dispute resolution and regulatory representation

Our services include litigation before courts and representation in proceedings before consumer protection bodies and market regulators. We handle claims related to hidden charges, defective goods or services, contract termination issues, and violations of statutory obligations. Whether acting individually or collectively, we pursue consumer claims with precision and determination, always aiming to deliver practical and enforceable outcomes.

Efficiency through legal-tech integration

Our law firm integrates advanced case management tools to efficiently handle large volumes of consumer cases. This ensures deadlines are monitored, repetitive tasks are automated, and claims are managed with accuracy and speed. Clients benefit from reduced legal costs, quicker resolution, and a process that combines legal excellence with technological efficiency—setting us apart in this practice area.

Disputes with Banks

We protect consumers in disputes with banks over abusive clauses, illegal fees, forced insurance, early repayment penalties, and other violations. Our legal team ensures your financial rights are enforced through court action and regulatory complaints.

We represent air passengers in claims for flight delays, cancellations, denied boarding, and lost baggage under EU Regulation 261/2004 and international treaties. Our team combines aviation law expertise with a strategic litigation approach.

We assist consumers in disputes related to online shopping, digital subscriptions, data misuse, and deceptive advertising. In the growing digital economy, we provide strong legal protection tailored to modern consumer needs.

Our firm leads collective actions on behalf of consumers affected by systemic violations. This allows for efficient resolution of mass harm—reducing individual costs and applying greater legal pressure on corporations.

Smart legal solutions, built around you

From strategy to execution, we tailor legal solutions to your unique challenges.

Corporate & Commercial

Expertise in corporate structuring, mergers and acquisitions, and corporate governance to ensure your business success.

Banking & Finance

Comprehensive legal services for financial institutions, covering all aspects of banking law and financial transactions.

Employment

Expert counsel in employment law, offering support in HR matters, employment contracts, and labor law compliance.

Intellectual Property

Trusted partner in trademark registration, copyright protection, and patent law.

Privacy & Data Protection

Ensuring GDPR compliance and secure handling of sensitive data with comprehensive data privacy services.

Real Estate & Construction

We bring our legal expertise to the forefront in the realm of real estate transactions, property law, and construction law.

IT & Startups

Strategic legal support for IT companies and startups, including IT contracts and legal advice on technology-related matters.

Dispute Resolution

Effective solutions for resolving complex disputes through litigation, arbitration, and mediation.

Need legal support? Get in touch — our team is here to guide you every step of the way. When the law gets complicated, we make things clear — and get things done.

Email:

inquiry@injac.rs

Tel:

+381 11 2458 945

Address:

Makenzijeva 17,

11000 Belgrade - Serbia

Contact Us: